transferring, processing, storing, using, and disclosing your information. Users (“you” or “your”)
can access the services provided by Bellebnb (“Company”, “Bellebnb.com”, “we” or “our”) through our
access to the Services, regardless of what type of device or application you use to access them. By
using our Services, you consent to the collection, transfer, processing, storage, disclosure and
other modifiers refers to all the different forms of data, content, and information described below.
The Information We Collect and Store
We may collect and store the following Information when you are using the Services:
Information You Provide
When you register for or access a Bellebnb account, or otherwise access the Services, we may collect
some personal Information that can be used to contact or identify you (“Personal Information”), such
as your name, phone number, email address, and home and business postal addresses. Personal
Information may also include records of purchases and reservations you have made and contacts with
We collect and store the files you upload, download, or access with the Services (“Files”). Any
files uploaded to your account are managed only by you and other users of your account (e.g., “Staff
Members”). These files may be private, as in the case of guest documents, or public, as in the case
of photos used in the Booking Engine. You should contact Company in any case where the privacy scope
of a file type is not clear from context.
We use “cookies” to collect Information and improve our Services. A cookie is a small data file that
we transfer to your device. We may use “session ID cookies” to enable certain features of the
Services, to better understand how you interact with the Services and to monitor aggregate usage and
web traffic routing on the Services. We may also use “persistent cookies” to save your registration
ID and login password for future logins to the Services.
Bellebnb uses the services provided by Google Analytics to monitor website performance. Google
Analytics is not utilized within the application, after the point where users are logged in to the
When you use the Services, we automatically record Information from the device you use, its
software, and your activity using the Services. This may include the device’s Internet Protocol
(“IP”) address, browser type, the web page(s) visited before you came to our website, Information
you search for on our website, locale preferences, identification numbers associated with your
devices, your mobile carrier, date and time stamps associated with transactions, system
configuration, and other interactions with the Services.
HOW WE USE YOUR INFORMATION
Personal Information and data collected from cookies and other logging data may be used: (i) to
provide and improve our Services and customer service, (ii) to administer your use of the Services,
(iii) to better understand your needs and interests, (iv) to personalize and improve your
experience, and (v) to provide or offer software updates and product announcements. We do not sell
your Personal Information, Files or any other information about you to third parties.
Files are stored with Amazon’s (AWS) storage service and may be accessed and downloaded by you
through the Service. Files and other data added to an account are only accessible from within your
account by it's users ("Staff Members"). Files and guest data cannot be accessed from one account to
another through the Service. You and your staff are in control of your files.
Website monitoring data collected by using Google Analytics is used only within the Google Analytics
Dashboard. We do not share analytics data with any other third parties.
INFORMATION SHARING AND DISCLOSURE
We will display your Personal Information in your account according to the preferences you set in
your profile. You can review and revise your account profile Information at any time.
Service Providers, Business Partners and Others.
We do not sell your Personal Information, Files or other information about you to third parties. We
may use certain trusted third-party companies and individuals to help us provide, analyze, and
improve the Services (including but not limited to data storage, maintenance services, database
management, web analytics, payment processing, and improvement of the Services’ features). These
third parties may have access to your Information only for purposes of performing these limited
tasks on our behalf.
Compliance with Laws and Law Enforcement Requests; Protection of Bellebnb’s Rights.
We may disclose to outside parties Files and Personal Information stored in Bellebnb accounts which
you access and Information about you that we collect when we have a good faith belief that
disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request;
(b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse
of Bellebnb, its Services or its users; or (d) to protect Bellebnb’ property rights. If we provide
your Files to a law enforcement agency as set forth above, we will remove Bellebnb’ encryption from
the Files before providing them to law enforcement. However, Bellebnb will not be able to access and
decrypt any Files on your behalf or that you encrypted prior to storing them via the Services.
Transfers of Our Business
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your
Information may be transferred as part of that transaction, but we will notify you (for example, via
email and/or a prominent notice on our website) of any change in control or use of your Personal
Changing or Deleting Your Information
If you are registered as the account holder, you may review, update, correct or delete the Personal
Information provided in your registration or account profile by logging in to your account. In some
cases, we may retain copies of your Information and Files if required by law.
We may retain and use your Information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements. Consistent with these requirements, we will attempt to delete
your Information quickly upon request. Please note, however, that there might be latency in deleting
Information from our servers and backed-up versions might exist after deletion. When you request to
close your account, we will delete all Files and other records, such as reservations, payments and
guest data, immediately upon account closure.
You have the ability to:
Access, add, delete modify or save Files and other Information in and about your Bellebnb
Disclose, restrict, or access Information that you have provided or that is made available to
you when using such Bellebnb account.
Control how your Bellebnb account may be accessed, modified or deleted.
Please refer to your organization’s policies if you have questions about your rights.
The security of your Information is important to us. When you enter sensitive Information on our
order forms and when you add or upload Files, we encrypt the transmission of that Information using
secure socket layer technology (SSL).
We follow generally accepted standards to protect the Information submitted to us, both during
transmission and once we receive it. No method of electronic transmission or storage is 100% secure,
however. Therefore, we cannot guarantee its absolute security.
Provisions Related to Users Residing in Europe
Bellebnb complies with the provisions of the General Data Protection Regulation (“GDPR”) made
effective in the EU on May 25, 2018. We are committed to protecting the security of your personal
information, and we take commercially reasonable technical and organizational measures that are
designed to that end.
It is your responsibility to comply with the provisions of the GDPR when using our platform. We only
assume responsibility for compliance regarding subscribers of our Demo, Free, Basic, and Premium
Plans. The User, by which we mean any subscriber to one of the previously mentioned plans and or
hotel staff members and other hotel employees using our system, assumes responsibility in protecting
and correct usage of any guest and reservation data collected either through the Booking Engine, OTA
sales channels (e.g. Booking.com), Walk Ins, or any other situations where the User collects any
data used to operate their business.
Our Policy Toward Children
Our Services are not directed to persons under 13. We do not knowingly collect Personal Information
from children under 13. If a parent or guardian becomes aware that his or her child has provided us
with Personal Information without their consent, he or she should contact us immediately. If we
become aware that a child under 13 has provided us with Personal Information, we will take steps to
delete such Information.
believe materially reduces your rights, we will provide you with notice through our website and
blog. We may provide notice of changes in other circumstances as well. By continuing to use the